Hoverboards, which can cost anywhere from $200 to $1,500 and actually doesn't hover, have been one of the hottest items on the Internet lately, literally. During the past months there have been numerous media reports of hoverboards, that work similarly to Segways, catching fire.
Amazon recently decided to remove a number of hoverboard brands from its virtual shelves and issued warnings to customers to dispose of certain brands and devices with non-compliant plugs. But it doesn't end there and the e-commerce giant now plans to offer full refunds to customers who bought a hoverboard, Mashable reports.
Still Sells a Number of Hoverboards
The U.S. Consumer Product Safety Commission, CPSC, has been investigating hoverboard safety issues since December and praised Amazon's decision. It also hopes to see other retailers and manufacturers do the same.
– I want to commend Amazon for voluntarily stepping up, providing a free remedy and putting customer safety first, says CPSC chairman, Elliot F. Kaye.
Amazon itself has not yet released an official statement on the matter but in December started offering refunds on some hoverboard models sold in the UK and US. Even though it's offering refunds, Amazon still sells a number of hoverboards on its site.