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Doorman Advances Delivery Service for Online Orders Let the customer control the last mile

Doorman Advances Delivery Service for Online Orders

2016-02-02 12:20

As e-commerce grows the delivery options follow.

Even if you live in a country with widespread home deliveries there is always one problem left. Missed deliveries. Many logistic companies move goods during the day and when you are at work you are likely to miss your package.

This is a problem that the new service Doorman in the US is trying to fix.

Get It When You Are Actually Home

Doorman has a much more people friendly delivery period between 6pm and midnight. The customer can, in the Doorman mobile app, select an hour to receive the delivery. For example at 10-11pm if you work late.

- Say goodbye to package theft, walks to fancy mailboxes, and missed delivery notices. Use the Doorman app to schedule package deliveries from 6pm to midnight, 7 days a week, the company explains.

Doorman began its journey in San Francisco, as many logistic startups do, and have since expanded to Chicago and New York. The company has raised around $3 million to date in order to expand the service.

Customers pay $3.99 per package or they can opt for a monthly subscription at prices of $19 or $29. The subscriptions includes unlimited package deliveries through Doorman's flexible service.

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Now With E-Commerce Returns

Recently Doorman expanded its offering with returns. All Doorman customers can now send packages back through the delivery service. Heavy online shoppers and users of Doorman will inevitable be left with a lot of e-commerce returns.

Doorman users can now return their packages. They just schedule a window as they would for delivery and instead Doorman picks up their package and sends it back, free of charge for "gold subscribers". The customers may of course combine deliveries and returns at the same time.

The end goal for Doorman seems to be to own the last mile of the delivery and make it as flexible and frictionless for the consumer as possible.

Julius Gunnilstam

Editor-in-chief

Born computer engineer - today e-commerce expert and the leader of the editorial team at Ecomony. Been writing about e-commerce for six years.

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